Who Goes to the Bank Anymore?

*Rant ahead! Apologies in advance!*

Who actually goes to the bank anymore?! Welp, my Dad does and it frustrates the hell out of me!

My parents had about 4 local banks they frequented. Closer to my mothers death, we reduced everything into 2 banks across the street from one another.

Before my mother passed she was very careful to ensure I had everything in place I needed to manage their bill, accounts, homes etc. When she passed I sent the requisite death certificate and changed all names and added my name as POA. Then again last year, I updated everything.

But there has ALWAYS been that one bank and that one person at that bank who refuses to get it right. And this year I had enough of it.

I have been to that bank for the past two years. With my Dad. And yet, it never gets done correctly. I simply need to obtain the tax form each year.

But this woman at this bank thinks I’m out to get my Dad or something. I swear I don’t know what it is. But she told me (again) last week I was all set up for the internet banking and could access forms there. When I attempted access I found I couldn’t! I wasn’t and called the internet banking line, they said it wasn’t approved by the branch.

Why is this local bank so difficult? Any other bank in the world you can do this shit on line. I have every possible piece of proof they could want and have physically been to bank.

Then I called the bank and literally ripped her a new one. I don’t generally get mad and scream but 3 years trying to get a simple tax document on time has pissed me off.

My father is older so I hate to make him do things he doesn’t have to do. But when I told him how rude this bank was – he ran over and did something entirely unexpected – he withdrew his largest account and brought me the check to manage elsewhere! He claims he stormed into the bank and yelled at the manager for not “listening to his boss!”

I’m not proud that I denigrated into anger, but 3 years of this woman I insinuating I was pulling one over on my Dad was all I could manage – and I guess he got the best of them anyway.

Of course we went back to the bank, once more, together. I politely handed her all the documentation while my father was sitting next to me. She repeatedly asked him if he was sure he wanted to make these changes and he finally got so frustrated he told her if she didn’t do it correctly he was taking out the rest of it! Even then, she remained impassive to his frustration.

Subsequently, we went to the bank across the street where we were able to get what we needed quite quickly – with the same documents. The people at the bank have known my family for years, and treated us like loyal customers – and me like a daughter who was caring for her father as he aged. What a difference. I tried to convince my Dad to move everything into the one bank!

But, that’s his decision ultimately. I like that my Dad feels he has control of his own finances and some responsibility at 83 years old. He’s worked hard for everything he’s got. I only need the ability to access for taxes and the trust we established, it’s not life-altering.

I am amazed how someone at a small local bank is so willing to lose business when retail banks are really starting to collapse. Especially when the bank directly across the street treats you as you would expect when you actually go into a bank!

Author: Madeline Harper

My journey through divorce and an emotional and sexual reawakening. Love, laughter, friendships, family and heartbreak included. And there is sex, lots of it, so close your eyes and turn the page if that's not for you! While I started this blog as an endeavor to journal my thoughts and feelings in an attempt to better understand myself, it has become an amazing platform from which I have met some of the most interesting and wonderful people in my life. My path is often crooked, but I hope you will share in the journey with me.

13 thoughts on “Who Goes to the Bank Anymore?”

  1. My mom still goes to the bank and, yep, it makes me insane because, since we bank at the same bank, I tell her that she can do pretty much everything except get cash either online or with the bank’s app… and she still goes to the bank to do things that the app can do, like transferring money. And, yup, when they “screw something up” she gets bent out of shape having to deal with a bank officer at at 84, that woman has little or no patience for such things.

    Liked by 1 person

      1. I haven’t been at my bank in ten years to do anything although I did take my sister in law there so she could open an account. My mom still has all of her marbles but she complains about having to go to the bank for stuff she could do without getting out of her comfy rocker… just won’t do it. Knows how to use apps – she’s got more tablets than I do – still won’t do it.

        Grr.

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    1. If she’s 84, she doesn’t deserve to deal with anyone’s shit. When I’m 84, I’m certain I will have no patience for the way society works either. Ya gotta respect the elders- they’ve paid their dues of decades of bullshit. They deserve to have no patience anymore!!

      Liked by 1 person

      1. This is true! And I think some of these people take advantage of the elders because (I know for my Dad) he doesn’t always exactly understand what they tell him at the bank and just nods and agrees

        Like

      2. Because he was taught to be respectful, even to people you may not agree with. Problem is- since his generation- kids were taught to be disrespectful and that it’s justified to trample over anyone’s rights because “you” are more important! These 80 year olds need to revolt- problem is, they don’t have the bodies or stamina to fight this BS. So they get angry and grumpy and have every damn right to be so. The world is a crazy place to be living in, even for people out age. When I get to that age, I’m going to be a nightmare to any young whipper snapper who tries to tell me how things are going to go? You just wait and see 🤣🤣🤣

        Liked by 1 person

      3. True enough! But I tell her that she can avoid that kind of drama by handling things online and she says, “I know…” and still goes to the bank and gets pissed off anyway.

        Liked by 2 people

  2. On the other side of this that red tape sucks. As a former banker some bankers are just petty assholes. I worked with them, I know. I always tried my best to be helpful and you weren’t leaving without an answer even if I had to call a million other branches. Only once did I ask a man to come back the next day and within 30 minutes I had called him and asked him to come back. Of course there were some things I couldn’t do, I would simply tell them that and the explanation if they wanted it. If one bank does it just fine, the other should be able too as well unless it’s a company thing.

    Liked by 1 person

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